Outpatient Services

Coastline Services

Open Access Hours:
Wednesday 8 a.m. – 3 p.m.
Friday 8 a.m. – 12 p.m.

2020 Thompson Road
Coos Bay, OR 97420

Phone: (541) 267-3511
Fax: (541) 267-3512
[email protected]

Coastline Services provides outpatient treatment to those located in Coos County and the surrounding areas who are enrolled in Oregon Health Plan or other approved insurance provider. Please reach out to our administrative team at your convenience with specific questions about your insurance coverage.

Youth and families can access services by coming into our office during Open Access hours. Families will complete an initial assessment and create an individualized service plan with our Intake & Access Specialist. If possible, families are encouraged to complete an intake form (linked above) prior to attending walk-in hours, as this will expedite your experience. On average, the intake process takes 60-90 minutes and youth are required to attend with their legal guardian. Please call ahead with any questions or concerns.

Service plans can include one or all the following:

• All forms of therapy
• Individual and family skills coaching
• Peer support services for youth
• Family support services for family members

Coastline Services provides additional support services:

Wraparound provides a comprehensive, holistic, youth and family-driven way of responding when youth experience mental health or behavioral challenges. With support from a team of professionals and natural supports built by the family, the family’s ideas and perspectives drive the work of the team to help the family meet their goals.

Youth referral criteria, as determined by OAR 309-019-0326, is as follows:

• Youth are currently served by two or more child-serving systems and experiencing complex needs;
• Youth have been approved by the Wraparound Review Committee.

Oregon Department of Human Services (ODHS) contracts are partnerships that provide a variety of short-term interventions aimed at addressing barriers to stable home environments, teaching parenting skills, and building natural supports for families to thrive.

• In Home Safety & Reunification (ISRS) is for families who have had children placed in protective custody or substitute care, to help provide safety in the home to promote reunification.
  • Families are eligible when-
    • At least one safety threat has been identified and is being managed with a protective action, initial safety plan, or ongoing safety plan;
    • At least one parent is actively participating in a protective action or an in-home safety plan:
      • The service may prevent a child from being placed in substitute care and maintain a child in the home with a parent;
      • The plan is to return a child home to a parent within the next 30-45 days.
    • When to refer:
      • These services are expected to be delivered in the family’s home and provided when family members are at home.
      • Case workers can refer when the purpose is to prevent the child from entering substitute care, address the immediate safety of children at risk of maltreatment, and maintain the child safely in the home with a parent by assisting the parent in removing barriers to managing the safety threats in the home.
    • Kairos provides:
      • Supervision and monitoring child safety by direct observation;
      • Stress reduction support;
      • Basic parenting assistance;
      • Social/emotional support;
      • Safe Housing Assistance.
    • Length of services is 6 weeks, extensions are available.

• Strengthening Preserving & Reunifying Families (SPRF) is a front-end intervention for families with a completed Child Protective Services (CPS) assessment with no present danger.
  • Families are eligible when:
    • CPS assessment has been completed;
    • No present danger safety threat or impending danger safety threat has been identified and is being managed with a protective action plan, initial safety plan, or ongoing safety plan;
    • A family has an open Family Support Services case, pursuant to OAR 413-030-0003 to 413-030-0030;
    • A child is in substitute care and the service is used to support the child to promote the safety, permanency, or wellbeing of the child;
    • A family has an open CPS assessment or open Department case including an in-home, non-court involved case;
    • The Department may use SPRF services to engage in active efforts with Indian families, as required in OAR 413-115.
  • Kairos provides:
    • Crisis and safety planning
    • Teaching safety
    • Household management skills
    • Positive parenting skills and discipline
    • Building co-parenting skills
    • Support navigating co-parenting
    • Identifying needs and using flex funds to address needs
    • Parent education on ages and stages
    • Case management
  • Length of services is 12 weeks, extensions are available.

• Referral information required for ISRS & SPRF services:
  • Current contact information and address
  • Contact phone number and email for ODHS Caseworker
  • Specific goals and objectives
  • Case management needs
  • Number of requested service hours
  • Availability for phone call between ODHS Caseworker and Kairos staff

Jackson Services

Open Access Hours:
Tuesday & Wednesday 12 – 3 p.m.
Thursday & Friday 8 a.m. – 3 p.m.

10 Crater Lake Avenue
Medford, OR 97504

Phone: (541) 772-0127
Fax: (541) 772-0966
[email protected]

Jackson Services provides outpatient treatment to those located in Jackson and Josephine Counties who are enrolled in Oregon Health Plan, specifically Jackson Care Connect or AllCare.

Youth and families can access services by coming into our office during Open Access hours. Families will complete an initial assessment and create an individualized service plan with one of our Intake & Access Specialists. If possible, families are encouraged to complete an intake form (linked above) prior to attending walk-in hours, as this will expedite your experience. On average, the intake process takes 60-90 minutes and youth are required to attend with their legal guardian. Please call ahead with any questions or concerns.

Service plans can include one or all the following:

• All forms of therapy
• Individual and family skills coaching
• Peer support services for youth
• Family support services for family members

Jackson Services provides additional support services:

Psychiatric Services – Kairos’ Licensed Medical Providers (LMPs) support youth and families with assessing psychiatric and mental health needs and accessing medications if applicable and desired. LMPs may also make recommendations for a higher level of care or specified course of treatment in collaboration with the youth’s larger treatment team.

Interval Crisis Respite Home – Jackson Services offers crisis respite services to youth ages 4 to 17. Respite services provide youth and families a break from their regular living situation and stresses of daily life. Respite can be planned or due to a crisis and is typically a two-night stay unless prior approval is received. To learn more head to the Interval Crisis Respite page.

Treatment Foster Parents (TFPs): Jackson Services trains community members who wish to provide a safe and stable home environment for youth in Oregon Department of Human Services (ODHS) care to be Treatment Foster Parents (TFPs). This involves a certification process at the Behavioral Rehabilitation Services (BRS) level of care. TFPs are considered “professional parents” because they provide skills training, advocacy, academic supports, and care team input. To learn more head to the Treatment Foster Care (TFC) page.

Josephine Services

Open Access Hours:
Monday 8 a.m. – 12 p.m.
Friday 12 – 3 p.m.

1750 Nebraska Ave., Bldg. B
Grants Pass, OR 97527

Phone: (458) 257-2001
Fax: (541) 916-0218
[email protected]

Josephine Services provides outpatient treatment to those located in Jackson and Josephine Counties who are enrolled in Oregon Health Plan, specifically Jackson Care Connect or AllCare.

Youth and families can access services by coming into our office during Open Access hours. Families will complete an initial assessment and create an individualized service plan with one of our Intake & Access Specialists. If possible, families are encouraged to complete an intake form (linked on this page) prior to attending walk-in hours, as this will expedite your experience. On average, the intake process takes 60-90 minutes and youth are required to attend with their legal guardian. Please call ahead with any questions or concerns.

Service plans can include one or all the following:

• All forms of therapy
• Individual and family skills coaching
• Peer support services for youth
• Family support services for family members

Josephine Services provides additional support services:

Psychiatric Services – Kairos’ Licensed Medical Providers (LMPs) support youth and families with assessing psychiatric and mental health needs and accessing medications if applicable and desired. LMPs may also make recommendations for a higher level of care or specified course of treatment in collaboration with the youth’s larger treatment team.

Interval Crisis Respite Home – Jackson Services offers crisis respite services to youth ages 4 to 17. Respite services provide youth and families a break from their regular living situation and stresses of daily life. Respite can be planned or due to a crisis and is typically a two-night stay unless prior approval is received. To learn more head to the Interval Crisis Respite page.